What Does a Customer Success Manager Do?

What Does a Customer Success Manager Do?

Many educators transitioning from education to the corporate world consider the role of customer success management. But what exactly does a customer success manager do? What is a Customer Success Manager (CSM)? Customer Success Managers (or CSMs) have the challenge...
“If Only Someone Would Give Me a Chance!”

“If Only Someone Would Give Me a Chance!”

It’s Halloween! Are you wearing a costume? Many transitioning teachers feel the need to dress up in some sort of mask or costume, trying to show off their skills in a way that allows others to see them as project managers, consultants, or content writers. They think...
Would You Enjoy Being an Implementation Specialist?

Would You Enjoy Being an Implementation Specialist?

Many teachers considering a new path have never considered the role of implementation specialist. Yet, this might be the perfect role for you. I have served in this role in a SaaS EdTech company, which is when I first realized what a great fit for many teachers this...
Finding the RIGHT Job (Part 2)

Finding the RIGHT Job (Part 2)

Finding a job when changing careers is hard enough. How do you make sure you are finding the right job? I know more than a handful of teachers who left the classroom only to end up hating the jobs that they took in the corporate world. This doesn’t mean that all of...
How Do I Fit All My Experience Onto My Resume?

How Do I Fit All My Experience Onto My Resume?

“I don’t know what experience to include on a resume,” my client told me. “I’ve been working for years and my resume is so long. How do I write a resume that captures all my experience without being so wordy?”  That got me thinking about...

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